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When you do business with me, I assure
you that your information will be kept confidential and
as secure as possible. My rules are common sense-based ideas
that I expect when I shop.
•I will not rent or sell your name, address,
email address, or personal information to any third
party without your permission.
•I only send you email to 1)
track or confirm your order or 2) Inform of new prints
related to your purchase. If you wish to be removed from
the mailing list, please contact me at heather@nesnora.com.
Refunds & Returns
It's my commitment to you that you'll get what you pay
for and that you are treated with respect. My refund and
return policy is as follows:
• If you received the wrong item, I will promptly
send you the correct item or issue you a full refund
after you have returned the wrong item. You will not
be charged any additional shipping or handling fees
for replacement shipments.
• If you receive a damaged or defective item,
I will promptly send you a replacement or issue you
a full refund after you have returned the damaged or
defective product. You will not be charged any additional
shipping or handling fees for replacement shipments.
• There are no exchanges between different prints
since they are sold in a numerical basis and differ
in value.
• Because the prints are limited
and in numerical order, all sales are final. If you received
what you ordered and it is not defective, I cannot accept
returns unless you email me regarding special circumstances.
If you have questions about any of Nesnora Designs return
policies, please don't hesitate to email me at heather@nesnora.com.
Shipping
I ship items USPS Priority unless notified by the customer
of special circumstances requiring other shipping methods.
Right now I can ship to the US, all other shipping is
on a customer basis depending on Country and Location.
Please email me if you plan on purchasing or sending to
a different country.
• You will receive a confirmation email to
track your package online at www.usps.com
• If I receive payment before 3 p.m. EST Mon.
thru Fri., I will ship USPS Priority the next day,
respectively.
| US
Shipping Rates |
$5.00 |
$0-$49.99 |
$10.00 |
$50-$99.99 |
Free! |
$100- + |
Payment
Payment transactions are made through www.paypal.com,
all policies regarding privacy and other information should
be obtained from them, as I will not see your personal
information, nor have it on file. You do not need
a PayPal account to purchase an item.
     
Contact
Please contact me at heather@nesnora,com,
as I cannot take payment and orders over the phone.
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